Agile Working are specific working models such as activity-based working where there are no assigned ‘seats’ but team members move throughout the space during the course of the day in accordance with their spatial needs such as collaborative ‘pods’, standard desks, meetings, workshops etc.

A Category A (CAT A) fit out results in a space that has Mechanical engineering plumbing (waste out and water in). For more on this topic see our detailed guide to CAT A vs CAT B and other types of office space

A Category A+ (CAT A+) is a generic fit out undertaken by the landlord which includes facilities such as teapoint and toilets as well as some meeting rooms. These types of office spaces are often sufficient for small or start up companies or organisations who need flexibility and short term commitment to a space therefore avoiding the cost of design and fit out. They generally will lack personalisation but there are ways this can be added.

A Category B (CAT B) fit out is a designed space tailor-made to suit the occupant, from custom features to branded finishes – down to the  plants and accessories.

Furniture Fixtures and Equipment (FFE) - everything that goes into the design of the space to make it both functional and stylish.(Can include Furnishings, Artwork, Window Treatment, Furniture, Accessories, Rugs, Mats, White goods, Plants and Planters)

Flexible Working is the adaptation of the traditional 9-5 can be adapted to accommodate a better work/life balance could involve compressed hours, irregular hours, part time work.

If your space has been recently fitted out or built then a set of floor plans should be in existence. Floor plans are the key to being able to plan space more formally referred to as a GA or ‘General arrangement..’ of space.

The Health and Safety Executive (HSE) is Britain's national regulator for workplace health and safety. It prevents work-related death, injury and ill health. HSE is an executive non-departmental public body, sponsored by the Department for Work and Pensions.

A philosophy of thinking that places the user/people experience at the centre of the solution

Hybrid Working is the combination of remote/home and office-based work.

A viewpoint that brain differences are normal, rather than deficits. Neurodivergent people experience, interact with, and interpret the world in unique ways. This concept can help reduce stigma around learning and thinking differences.

A business design playbook contains all the pieces and parts that make up your company's go-to approach for getting things done such as process workflows, standard operating procedures, and cultural values. They can also incorporate Design Direction such as colour palette, materials sustainability approach relating specifically to office design. We have previously

Refers to the 7 stages and processes by which all architects and most design companies follow (in some form). Also referred to as Design phases. Each stage or phase should be complete, approved and signed off before moving onto the next stage.